FAQs

When will you dispatch my order?

We endeavour to dispatch all orders within 48 hours, though orders received after midday on Friday will not be processed until the following Monday. We do not process orders on bank holidays.

Do you offer free delivery?

We offer free First Class delivery on orders which are posted within the UK over the value of £100. However, please understand that if you choose a non-trackable delivery option the delivery of your order will be your responsibility and we will not be able to give a refund in the case of it getting lost. 

Can I return my product if I don't like it?

Yes you may, but we we do stipulate certain conditions for returns so please read the Returns and Exchanges Policy for detailed information. 

Do your products come with a guarantee?

How does your voucher scheme work?

Do you offer an affiliate scheme?

I cannot get my pendulum to work - what can I do?

I cannot sense any changes from using the energy egg - is it working?

What is Energy Testing?

What is Energy Protection?

What is Energy Cultivation?